Intelligence distilled. Insight delivered.
At Malted, we create specialised intelligence that turns data into action, to power financial services of the future.
Intelligence distilled. Insight delivered.
At Malted, we create specialised intelligence that turns data into action, to power financial services of the future.
Intelligence distilled. Insight delivered.
At Malted, we create specialised intelligence that turns data into action, to power financial services of the future.
Specialised intelligence
AI built for financial services, not adapted from consumer technology.
Specialised intelligence
AI built for financial services, not adapted from consumer technology.
Specialised intelligence
AI built for financial services, not adapted from consumer technology.
Transformational insights
Revealing hidden signals that manual processes overlook.
Transformational insights
Revealing hidden signals that manual processes overlook.
Enterprise security
Your data never leaves your environment.
Enterprise security
Your data never leaves your environment.
Enterprise security
Your data never leaves your environment.
Regulatory confidence
Crafted by experts who understand the demands of regulated markets.
Regulatory confidence
Crafted by experts who understand the demands of regulated markets.
Regulatory confidence
Crafted by experts who understand the demands of regulated markets.
Trusted by financial institutions across the UK.
Leading banks, building societies and wealth managers are using Pulse to transform how they oversee customer outcomes and meet regulatory expectations.
“Malted delivered exactly what they promised, turning the art of the possible from Pulse into practical actions that quickly identified tangible savings and uncovered previously invisible opportunities. Their collaborative approach and clear guidance made onboarding seamless, while the insights have strengthened our decision-making, deepened our understanding of customers, and enhanced our Consumer Duty reporting and ability to evidence good outcomes. The passion and professionalism of the Malted team throughout made them a genuine pleasure to work with.”
Paul Denton
Chief Executive Officer, Scottish Building Society
Trusted by financial institutions across the UK.
Leading banks, building societies and wealth managers are using Pulse to transform how they oversee customer outcomes and meet regulatory expectations.
“Malted delivered exactly what they promised, turning the art of the possible from Pulse into practical actions that quickly identified tangible savings and uncovered previously invisible opportunities. Their collaborative approach and clear guidance made onboarding seamless, while the insights have strengthened our decision-making, deepened our understanding of customers, and enhanced our Consumer Duty reporting and ability to evidence good outcomes. The passion and professionalism of the Malted team throughout made them a genuine pleasure to work with.”
Paul Denton
Chief Executive Officer, Scottish Building Society
“Malted delivered exactly what they promised, turning the art of the possible from Pulse into practical actions that quickly identified tangible savings and uncovered previously invisible opportunities. Their collaborative approach and clear guidance made onboarding seamless, while the insights have strengthened our decision-making, deepened our understanding of customers, and enhanced our Consumer Duty reporting and ability to evidence good outcomes. The passion and professionalism of the Malted team throughout made them a genuine pleasure to work with.”
Paul Denton
Chief Executive Officer, Scottish Building Society
Introducing Pulse
Every customer interaction tells a story — but most banks only see a fraction. Pulse changes that.
It listens across calls, chats, emails and more, analysing 100% of your interactions in real time.
Your customer interactions now become a source of intelligence that helps deliver better outcomes for your customers and your business.
Specialised by design
We don’t adapt generic AI. We build specialised small language models for financial services. Our distillation technology creates models that deliver lower cost, faster insights, and enterprise-grade security without compromise.
Dramatically smaller
100x more efficient than large general-purpose models.
Dramatically smaller
100x more efficient than large general-purpose models.
Deployable anywhere
Run entirely inside your cloud, with no data leaving your environment.
Deployable anywhere
Run entirely inside your cloud, with no data leaving your environment.
Purpose-built
Trained on financial services data, tuned for regulatory alignment.
Purpose-built
Trained on financial services data, tuned for regulatory alignment.
Trusted by financial institutions across the UK.
Leading banks, building societies and wealth managers are using Pulse to transform how they oversee customer outcomes and meet regulatory expectations.
“Malted delivered exactly what they promised, turning the art of the possible from Pulse into practical actions that quickly identified tangible savings and uncovered previously invisible opportunities. Their collaborative approach and clear guidance made onboarding seamless, while the insights have strengthened our decision-making, deepened our understanding of customers, and enhanced our Consumer Duty reporting and ability to evidence good outcomes. The passion and professionalism of the Malted team throughout made them a genuine pleasure to work with.”
Paul Denton
Chief Executive Officer, Scottish Building Society
“Malted delivered exactly what they promised, turning the art of the possible from Pulse into practical actions that quickly identified tangible savings and uncovered previously invisible opportunities. Their collaborative approach and clear guidance made onboarding seamless, while the insights have strengthened our decision-making, deepened our understanding of customers, and enhanced our Consumer Duty reporting and ability to evidence good outcomes. The passion and professionalism of the Malted team throughout made them a genuine pleasure to work with.”
Paul Denton
Chief Executive Officer, Scottish Building Society